Your Business FAQ and How Your Ai Agent Uses Your Information
To ensure your AI agent provides accurate and relevant support, it can be trained using your firm's own Frequently Asked Questions (FAQs). This process allows the AI to better assist your team and clients based on your unique procedures and information.
How to Copy/Paste Your Firm's FAQs:
Access Your Account.
Navigate to Your AI Agent.
Select Provide an FAQ.
Copy/Paste your FAQs or input the questions and answers directly.
The AI is exclusively trained on the information your firm supplies. It does not access or learn from the data of other firms. Additionally, the AI learns from observing how your team completes tasks, ensuring a personalized experience tailored to your firm’s operations.
By regularly updating your FAQ data, you can keep your AI agent informed and effective in supporting your team and clients.